AI Customer Operations · Houston, TX

AI bots that fit your website — installed, tuned, and operated for you.

We add the chat, voice, booking, and lead-capture layer your website is missing — built into your existing site, not replacing it. Operated by a 10-year customer-ops veteran, not a chatbot vendor.

Keep your site. We add the AI layer underneath. Live in under 14 days
10 years operating Zendesk & customer-support systems Built for SMBs that already have a website Based in Houston, TX
What gets installed

Four pieces. One operating layer.

A connected AI suite that lives inside your existing website — handling the parts of customer work that don't need a human, and routing cleanly to humans when they do.

01 · Concierge

AI Concierge

A chat widget on your site that handles inbound questions 24/7. Answers FAQ from your real content, qualifies leads, hands off to your team with full context when something matters.

02 · Lead Engine

Lead Capture & Follow-Up

Forms, missed-call text-back, automated SMS and email nurture, and a CRM that holds the whole conversation in one place. Leads stop going cold between channels.

03 · Booking

Booking Assistant

Calendar sync, automated reminders, reschedule handling. Removes the back-and-forth between your team and prospects who are ready to book.

04 · Customer Service

Customer Service Co-Worker

Handles repetitive customer questions from a knowledge base built on your real workflows. Escalates with context to your team — never dumps the customer on a tired agent with no history.

Plus monthly tuning, performance reporting, and an operator on email/Slack — see The Operator below.

How it works

Three phases. From Snapshot to operating in under 14 days.

Every engagement runs the same way. Predictable, fixed-price, no surprises.

PHASE 01 · DAYS 1–7

Snapshot

$97 site review and AI fit plan. We look at your site, customer flow, current tools, and tell you what to install, what to skip, and what to expect. You decide whether to continue.

  • 30-min intake call
  • Async review (no calendar load on you)
  • Tailored install plan + ROI estimate
PHASE 02 · DAYS 8–14

Install

$497 setup. We provision your AI suite, build the workflows, embed the layer into your existing site, and train the bots on your real content. Your $97 Snapshot fee credits here.

  • AI suite provisioned & embedded
  • Workflows + escalation logic built
  • Bots trained on your content & voice
PHASE 03 · ONGOING

Operate

$497/month. We tune, monitor, and report. You get a monthly review call, an operations dashboard, and an operator on email/Slack for ad-hoc questions and changes.

  • Monthly tuning & performance review
  • Ops dashboard & monthly Snapshot report
  • Async operator support, 1-business-day reply
The Recurring Product

The Arcus Operator.

The full AI customer-operations layer for your site, installed and operated by us. You keep your site, your domain, your CRM brand. We handle everything underneath — install, tuning, ongoing operations.

Time to live Under 14 days
Cancel Anytime, no contract
Includes All four suite pieces above
Snapshot $97one-time
Install $497setup
Operate $497/ month

Snapshot fee credits to install. Generous usage limits, transparent overages.

Start with the Snapshot Talk it through first
What makes this different

A chatbot is just software. You're hiring an operator.

Most teams that buy AI tools end up with a backlog of unmanaged automations that drift from how the business actually runs. Arcus is the missing layer between the AI tools and your operations.

Chatbot vendor

Ships software. You operate it.

You buy a license, you set it up, you keep it tuned, you figure out the workflow. Most teams get past setup and stop there.

Marketing agency

Builds the site. You operate it.

They ship a beautiful page and a campaign. Customer operations and the AI layer are not their job. Often they replace your site entirely.

Arcus Operator

Installs and operates.

We add the AI layer to the site you already have, build the workflows, and run them every month. Ten years of operator-side experience, not a tool reseller.

Who this is for

SMBs whose site brings in leads, but the layer behind it is held together with tape.

You already have a website you don't want to throw away.
Inbound leads, calls, or chats are a real revenue channel.
Owner or small team is fielding repetitive customer questions and falling behind.
You've looked at AI chatbots / call answerers and didn't want to manage them yourself.
Booking, follow-up, or knowledge handoffs are leaking deals.
You want AI capability without a website rebuild project.

Not the right fit if: you don't have a website yet, you need a full website rebuild, or you want to manage AI tools yourself in-house.

Get in touch

Not sure if this fits your business?

Send a few details and I'll respond within one business day with whether the Snapshot makes sense for your situation — or what would.

  • 713-249-5535
  • hello@arcusstudio.io

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